Client Overview
A major financial services company in India, with offerings across lending, insurance, and investment services, faced an increasing threat landscape due to its large-scale digital operations. With over 300+ applications and 50+ third-party integrations, the organization needed a unified, real-time cyber risk management framework to meet evolving regulatory standards (RBI, SEBI, ISO27001) and internal business risk mandates.
⚠️ Business Challenges
The client’s previous approach to cybersecurity was fragmented, reactive, and heavily reliant on manual interventions. Key issues included:
| Challenge | Description |
|---|---|
| 🔄 Reactive Risk Handling | Security incidents were identified late, often post-exploitation |
| 📉 No Real-Time Visibility | Senior leadership lacked a real-time dashboard of enterprise-wide cyber risk posture |
| 📋 Scattered Assessments | Risk and vulnerability assessments were siloed across departments |
| 🧾 Audit Fatigue | Repetitive data collection for multiple audits (RBI, ISO, SOC2) created delays |
| 🧩 Vendor Risks | No structured mechanism to assess or monitor cyber risks from vendors or partners |
✅ Solution Offered
We deployed our SynRadar aimGRC platform across the client’s cybersecurity function to drive end-to-end risk management automation and governance.
🔧 Modules Implemented:
| Module | Purpose |
|---|---|
| 🔐 Cyber Risk Register | Unified platform to log, track, and prioritize cyber risks |
| 📊 Real-Time Dashboards | Executive-level and team-specific views for live risk posture |
| 🧪 Integrated Vulnerability Management (SynVM) | Scanner integrations + SLA matrix for issue closure |
| 🤝 Third-Party Risk Management (TPRM) | Centralized onboarding and periodic risk reviews for vendors |
| 📁 Audit Readiness (SEBI, RBI, ISO) | Map evidence to controls, reduce manual work by 70% |
| ⚙️ Control Testing Automation | Scheduled automated testing of ISO27001 and CIS controls |
| 🚦 Risk Heat Maps | Dynamic classification of cyber risk by impact, probability, and residual risk |
📈 Business Outcomes
Within the first 90 days of deployment, the platform delivered measurable improvements in risk handling, visibility, and compliance efficiency.
🔢 Quantitative Metrics:
| KPI | Before Implementation | After SynRadar aimGRC |
|---|---|---|
| ⏱️ Time to Detect Critical Risks | 10–14 days | <24 hours |
| 📉 Risk Visibility to Leadership | Monthly review PPTs | Real-time dashboards |
| 🧾 Time Spent on Audits | 160+ hrs per quarter | 40 hrs per quarter |
| 🛠️ Vendor Risk Assessments | 20% vendors covered | 100% vendor onboarded |
| 🔄 Duplicate Assessments | High (per audit) | Single-source mapped evidence |
| 🎯 Risk Closure SLA Breach | 60% | <10% |
🧭 Risk Governance Workflow
Step-by-Step Process
| Step | Description |
|---|---|
| 1️⃣ Risk Identification | Risks collected from apps, infra, third parties, audits |
| 2️⃣ Logging & Categorization | Risks logged in central register with impact/probability |
| 3️⃣ Automated Assessments | Integrated scanner reports + manual evaluations |
| 4️⃣ Control Mapping | Risks mapped to compliance controls (RBI, SEBI, ISO) |
| 5️⃣ SLA & Escalation | SLA timers and escalation paths auto-triggered |
| 6️⃣ Risk Treatment | Assigned owners take mitigation/acceptance actions |
| 7️⃣ Executive Reporting | Real-time dashboards and risk heat maps updated |
🎯 Key Differentiators
- 🧠 AI-based Risk Scoring to prioritize treatment efforts
- 🔄 Auto-mapped audit controls to multiple frameworks (RBI Cybersecurity, ISO27001, SEBI CSCRF)
- 🧩 Plug-n-play scanner integrations (Qualys, Rapid7, Nessus)
- 📧 Automated Alerts & Escalations via email & Teams/Slack
- 📦 Evidence Repository to support audit readiness
🗣️ Client Speak
“What used to take us three weeks to prepare for audits now takes three clicks. More importantly, we now act on risks instead of reacting to them.”
— CISO, Leading Fincorp
🧠 Lessons Learned
- Cyber risk management is not just technical—it needs orchestration across teams, tools, and regulations.
- Automation is the enabler, but centralized governance is the foundation.
- Real-time insights empower CXOs to make informed risk decisions proactively.
🤝 Ready to Transform Your Cyber Risk Posture?
🔍 See how SynRadar aimGRC can deliver real-time governance, audit readiness, and cyber resilience for your enterprise.